Privacy policy

Privacy Policy

Last updated: May 6, 2026

Valor Denmark operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience ("Services"). Valor Denmark is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or another transaction through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies, or can reasonably be linked to, you or another individual. Personal information does not include information that has been collected anonymously or anonymized so that it can no longer identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact information, including your name, address, billing address, shipping address, telephone number, and email address.
  • Financial information, including credit card, debit card, and bank account numbers, payment card details, bank account information, transaction details, payment method, payment confirmations, and other payment-related information.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including the products you view, add to your shopping cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your purchase history.
  • Communications with us, including information you provide when contacting customer support.
  • Device information, including details about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information, including information about how and when you interact with and navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including from your device when you use our products or services or visit our websites, as well as through cookies and similar technologies.
  • From our service providers, including when they enable certain technologies or process personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services to you, including fulfilling our contract with you, processing payments, preparing your orders, remembering your preferences and products you are interested in, sending account notifications, processing purchases, returns, exchanges, or other transactions, creating and maintaining your account, handling shipping, facilitating returns and exchanges, allowing you to write reviews, and providing you with a personalized shopping experience, such as recommending products related to your purchases.

 

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending marketing emails, text messages (SMS), or postal mail, and displaying online advertisements for products or services on our Services or other websites. These advertisements may be based on products you have previously purchased, added to your shopping cart, or other activities you have carried out on our Services.

Security and Fraud Prevention

We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or prevent fraudulent, illegal, unsafe, or malicious activities, protect public safety, and maintain the security of our Services.

If you choose to create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or any other login credentials with anyone.

Communicating with You

We use your personal information to provide customer support, respond to your inquiries, deliver our Services efficiently, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable laws, respond to valid legal processes (including requests from law enforcement or government authorities), investigate or participate in civil proceedings, actual or potential litigation, or other legal disputes, and enforce or investigate possible violations of our Terms or policies.

How We Share Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include:

  • With Shopify, vendors, and service providers that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.
  • With business and marketing partners to provide marketing services and advertisements. For example, we use Shopify to support personalized advertising across third-party services based on your online activity across different merchants and websites. Our business and marketing partners will process your information in accordance with their own privacy policies. Depending on where you live, you may have the right to request that we do not share your information for targeted advertising based on your online activity.
  • When you request or consent to us sharing certain information with third parties, such as to deliver products or through your use of social media widgets or login integrations.
  • With our affiliated companies or otherwise within our corporate group.
  • In connection with a business transaction, such as a merger or bankruptcy, to comply with legal obligations, respond to subpoenas or similar requests, enforce our Terms or policies, or protect our rights, the rights of our users, or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services to provide and improve them.

Information you submit through the Services is transferred to and shared with Shopify and third parties, who may be located outside your country of residence, in order to provide and improve the Services.

To help protect, develop, and improve our business, we also use certain enhanced Shopify features that combine data from your interactions with our store together with information from other Shopify merchants and Shopify itself.

In these circumstances, Shopify acts as the data controller for the processing of your personal information, including responding to requests regarding your privacy rights for these purposes.

To learn more about how Shopify processes your personal information and the rights available to you, please review Shopify's Consumer Privacy Policy. Depending on where you live, you may also exercise certain privacy rights through Shopify's Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies, as well as their terms and conditions.

We do not guarantee or accept responsibility for the privacy practices, security, accuracy, completeness, or reliability of information found on third-party websites.

Information you share in public or semi-public areas, including on third-party social media platforms, may also be visible to other users without restriction. Including these links does not imply our endorsement of those websites or their operators unless explicitly stated by us.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children below the age of majority in your jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request deletion of that information.

As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as defined under applicable law) the personal information of individuals under the age of 16.

 

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide our Services, comply with legal obligations, resolve disputes, or enforce our agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may only apply in certain circumstances. In some cases, we may deny your request where permitted by law.

Right of Access

You may have the right to request access to the personal information we hold about you.

Right to Deletion

You may have the right to request that we delete the personal information we hold about you.

Right to Rectification

You may have the right to request that we correct inaccurate personal information we hold about you.

Right to Data Portability

You may have the right to receive a copy of your personal information and request that we transfer it to a third party, where applicable and subject to certain exceptions.

Managing Communication Preferences

We may send you promotional emails. You can opt out of receiving these emails at any time by using the unsubscribe link included in our emails.

Even if you opt out of marketing communications, we may still send you non-promotional emails, such as those relating to your account or orders you have placed.

Additional Rights for UK and EEA Residents

If you reside in the United Kingdom or the European Economic Area (EEA), and subject to applicable laws and exceptions, you may also have the following rights:

Right to Object or Restrict Processing

You may have the right to request that we stop or restrict the processing of your personal information for certain purposes.

Right to Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

Withdrawing your consent will not affect the lawfulness of any processing carried out before your consent was withdrawn.

You may exercise any of these rights through the Services where available or by contacting us using the contact details below.

To learn more about how Shopify processes your personal information and the rights available to you, including rights related to data processed by Shopify, please visit:

https://privacy.shopify.com/

We will not discriminate against you for exercising your privacy rights.

Before processing your request, we may need to verify your identity as required or permitted by applicable law.

Where permitted by law, you may appoint an authorized representative to submit requests on your behalf. Before accepting such a request, we may require proof that the representative has your authorization and may also ask you to verify your identity directly with us.

We will respond to your request within the timeframes required by applicable law.

Complaints

If you have concerns about how we process your personal information, please contact us using the details below.

Depending on where you live, you may have the right to appeal our decision or submit a complaint to your local data protection authority.

For residents of the European Economic Area (EEA), a list of data protection supervisory authorities is available through the relevant EU institutions.

International Transfers

Please note that we may transfer, store, and process your personal information outside your country of residence.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent UK-approved contractual safeguards, unless the transfer is made to a country that has been recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

When we make changes, we will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice where required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your privacy rights, please contact us at:

Email: support@campbelltoronto.com